Last Updated: 2025

We respect your privacy. This Privacy Policy explains how EZ-Fern Accounting (“we”, “our”, “us”) collects, uses, and protects your personal information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We may collect personal information when you:

• Contact us via our website, phone, or email
• Engage our accounting or advisory services
• Subscribe to newsletters or updates
• Provide documents and records required for compliance purposes

This information may include your name, contact details, business information, financial records, and any other details you choose to share with us.

2. How We Use Your Information

We use personal information for purposes such as:

• Providing accounting, tax, and advisory services
• Responding to enquiries and communicating with you
• Meeting our legal and regulatory obligations
• Improving our services and website functionality
• Sending updates or newsletters (if you opt in)

3. Disclosure of Information

We may disclose your personal information:

• To trusted third-party service providers (e.g., IT, cloud accounting platforms, or auditors) who help us deliver our services
• Where required by law, regulation, or professional standards
• With your consent

We will not sell or rent your information to third parties.

4. Storage and Security

• We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification, or disclosure.
• Data may be stored electronically using secure, password-protected systems, including cloud-based platforms that may store data outside New Zealand (only with providers who have strong data protection safeguards).

5. Your Rights

Under the Privacy Act 2020, you have the right to:

• Request access to your personal information we hold
• Request correction of any inaccuracies
• Withdraw consent for certain uses (subject to legal obligations)

Requests can be made by contacting us (details below).

6. Retention of Information

We retain personal information only as long as necessary to fulfil the purposes outlined above and to meet legal and professional requirements.

7. Cookies & Website Use

Our Site may use cookies or similar technologies to improve user experience, analyse traffic, and optimise functionality. You can adjust your browser settings to refuse cookies, but some features may not work properly.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

9. Contact Us

For privacy-related enquiries or to exercise your rights, please contact:

EZ-Fern Accounting
149 Rugby St. Awapuni, Palmerston North
Email: info@ezfernaccounting.com
Phone: 0064272093503